Partner success starts here.
Your growth. Your success. Our shared mission.
Your partnership grows as your business does.
Everything you need. Right here.
From managing your customers to growing your pipeline, your most important tools are just a click away.
Your single access point for licences, orders, marketing materials, training, and support. Everything in one place, available 24/7.
Manage the full WithSecure product portfolio from a single pane of glass. One console, every customer, no complexity.
On-demand solution and skills training, available on the go to keep your team sharp and your customers confident.
Join WithSecure’s MSP Co-Growth Community: GTM training, peer learning, and playbooks to grow your security practice.
Co-Growth Community.
The WithSecure Co-Growth Community is where cybersecurity partners come together to grow through collaboration, shared expertise, and practical insight. From navigating industry change to unlocking new business opportunities, the community helps partners stay ahead, build stronger services, and create more value for their customers — together.
Service Elements
Whether you’re designing your first managed security offering, upskilling your team, or handling a critical incident, we’ve got you covered. WithSecure’s service ecosystem gives you access to everything you need—from strategy and training to expert escalation and co-marketing support. One partnership. Everything you need to succeed.
We work beside you to design, build, and productize your managed security offering — so you can go to market faster and with confidence.
- Dedicated service design workshops to shape your MSP offering
- Service description reviews to sharpen your go-to-market messaging
- Technical and sales assistance to help you package and price your services
- Support to help you earn additional rewards, such as WithSecure’s MSP Star status
Keep your team sharp and your customers confident with on-demand skills and solutions training built specifically for WithSecure partners.
- Free online training at every level — from foundational to advanced
- Certification programs and training paths to demonstrate your team’s expertise to customers
- Access to raw training materials for key partners to support your internal enablement initiatives
When a case goes beyond your team’s capabilities, Elevate gives you direct access to WithSecure’s most experienced security specialists — so your customers never have to face a serious incident alone.
- Pre-purchased Elevate tokens for flexible, on-demand expert access
- Direct involvement from WithSecure specialists on your most complex cases
- Incident support when you need to escalate quickly and confidently
- Peace of mind that expert help is always within reach, whatever the situation
Gold, Platinum, and Strategic partners benefit from a dedicated Technical Service Manager — a named WithSecure expert who knows your business and is ready to help when it matters most.
- A dedicated TSM who understands your customer base and technical environment
- Proactive support to help you get the most out of the WithSecure portfolio
- Escalation path for complex technical issues that need senior expertise
- Regular check-ins to keep your business running smoothly and efficiently
From day-to-day technical queries to critical escalations, WithSecure’s support services ensure you and your customers are never left without answers.
- Partner Portal ticketing allows for fast, trackable technical support requests
- Co-Growth Community for peer-to-peer support
- Tiered support levels — with advanced and premium included at higher partner levels
Get up and running quickly and ensure your WithSecure deployment works seamlessly within your customers’ existing environments — with dedicated integration support from our technical team.
- Technical guidance on integrating WithSecure Elements into existing security stacks
- Support for connecting WithSecure with third-party tools and platforms
- Pre-Sales support and free NFR licenses to help you showcase the platform with confidence
Go to market faster with ready-made campaigns and GTM playbooks. WithSecure works alongside you — not just behind you.
- Ready-made campaigns — co-branded assets you can activate immediately.
- Joint go-to-market execution — WithSecure works alongside you in market.
- Event support — ready-to-run event kits, webinars, and roundtable set-ups.
- Elements coverage — campaigns available across XM, XDR, MDR, and Co-Security Services.
- Sales enablement materials — case studies, demos, and proof points ready.
WithSecure’s AI-driven threat detection and response capabilities give your customers enterprise-grade protection that stays ahead of even the most sophisticated attacks — without adding complexity to your operations.
- Powerful tools like Luminen AI to detects advanced threats and assist with remediation
- AI-assisted incident response to accelerate detection and containment
- Continuously evolving models trained on WithSecure’s decades of threat intelligence
What can you achieve?
Become the trusted advisor your customers are looking for
82% of mid-market companies want a single security advisor who covers everything. With Elements, you create a modular offering that makes you that advisor— not one vendor among many.
Turn cybersecurity into a recurring revenue engine
Build subscription services that deliver predictable monthly income. No upfront costs. No lock-in. We give you the pricing tools and bundle playbooks to double and triple your revenues in a short time.
Your co-security partner, not just a vendor
We don’t hand over software and disappear. We help you design, sell, and manage security that fits your business. 24/7 backup, fast onboarding, and co-marketing that actually converts.
Personalised Technical Advisory
System Monitoring & Smooth Upgrades
One contact. Always in the know.
W/Academy Trainings.
The skills to sell, deliver, and scale.
As our partner, you get full access to WithSecure Academy, which contains comprehensive training on both the sales and administration of all our solutions. You can pick and mix the trainings to fit the requirements of your partner level based on your needs, or do as many of the trainings as benefit you.
WithSecure
technical support package.
Choose the most suitable package for your needs
Our best 24/7 support services for added value, provided by our experienced technical support teams.
- First-class service level to respond to business critical incidents within an hour
- Option to escalate ongoing cases directly to technical support management level
- Upgrade consultation that helps you keep your WithSecure environment up to date
- Advice with malware removal cases beyond the standard service
Our best 24/7 support services for added value, provided by our experienced technical support teams.
- First-class service level to respond to business critical incidents within an hour
- Option to escalate ongoing cases directly to technical support management level
- Upgrade consultation that helps you keep your WithSecure environment up to date
- Advice with malware removal cases beyond the standard service
Service package for more flexible and comprehensive support available to you during business hours.
- Priority access to our experienced technical support engineers to ensure a more timely response and faster resolution
- Visibility into support cases via online ticketing tool for easier management throughout your IT department
- Option to set up remote connection for faster troubleshooting
- Defined response targets (response SLA)
- Default level for the Gold partners (plus 24/7 Gold Partner phone support)
Contact us.
- Fill in your details
- Chat with one of our experts
- Get started
WithSecure benefits
- Support and Technical Service Manager – Your cyber sidekick, always ready to swoop in and save the day.
- Consolidated invoicing – One invoice to rule them all. Just clarity, simplicity, and a sigh of relief.
- API integration – Plug in, power up, and let the smart workflows flow.
- Co-marketing – We hype you up like your biggest fan.
- Flexible protection plans – Built to fit your business – why pay for what you don’t need?
- Elements Cloud Platform – Your cyber toolkit, minus the confusing bits.
Fill out the form and let’s discuss more!